This policy explains how Inkriv collects, uses, and protects your personal information across our websites, apps, and browser extensions, including Inkriv Lens. Questions? Email us at support@inkriv.com.
Inkriv ("Inkriv," "we," "us," or "our") provides AI-powered tools that help people think, research, write, evaluate information, and better understand what they read.
This Privacy Policy describes how we process personal information that we collect when you use Inkriv's websites, applications, AI-powered writing and research tools, browser extensions, including Inkriv Lens, and related products and services (collectively, the "Service").
Inkriv is currently operated independently and is not incorporated as a separate legal entity.
The information we collect depends on how you interact with Inkriv and which features you use.
Your name, email address, and other contact information you choose to provide.
When you create or use an Inkriv account, we may collect your account identifier, username or display name, authentication information, account preferences, subscription information, settings, and other information associated with your account.
If you sign in using a third-party authentication provider, we may receive information such as your name, email address, profile information, and provider-specific account identifier according to the permissions you grant.
Information contained in communications between you and Inkriv, including customer support requests, feedback, emails, survey responses, questions, and other communications you send to us.
If you purchase a paid Inkriv plan, we may receive information related to the transaction, such as subscription type, payment status, transaction identifiers, billing history, and subscription dates. Payment card details are processed by third-party payment processors such as Stripe. Inkriv does not directly store your complete payment card information.
Whether you have subscribed to marketing communications, your communication preferences, your interactions with emails we send, and how you discovered Inkriv.
Inkriv is designed to process information you provide in order to perform the features you request. Depending on how you use the Service, this may include drafts, published writing, notes, ideas, prompts, questions, instructions, research, sources and references, documents, uploaded files, links, writing samples, outlines, comments, messages, voice input and transcripts, and other content you choose to submit.
Some Inkriv features may analyze content you provide to derive information that helps personalize your experience, such as writing style, tone, pacing, structure, vocabulary preferences, subject interests, and formatting preferences. These derived preferences may be used to help Inkriv produce suggestions and outputs that better reflect how you write.
Inkriv Lens is a browser extension that helps you analyze and better understand content you choose to examine while browsing the web.
When you explicitly use Lens to analyze a webpage, article, or selected passage, Lens may access and process information needed to provide the feature you requested, including:
Lens is designed to access webpage content when you invoke a Lens feature, such as asking it to analyze a page, examine a claim, analyze selected text, investigate a source, provide additional context, or answer a question about content you are reading. Lens does not continuously monitor your general browsing activity or build a general history of websites you visit for advertising, profiling, or unrelated purposes.
Information accessed through Lens may be used to identify and analyze claims, examine evidence, evaluate sources, find relevant supporting information, provide additional context, highlight uncertainty or disagreement, identify statements that may require closer examination, analyze statistics or references, answer questions about content, generate analyses you request, provide sources for further reading, and to operate, maintain, secure, troubleshoot, and improve Lens's user-facing functionality.
We may receive information from third parties where necessary to provide the Service.
When you interact with the Service, we and our service providers may automatically collect limited technical and usage information.
Information about how you interact with Inkriv's Service is different from collecting a general record of the websites you browse outside Inkriv. Inkriv Lens does not use general browsing activity across unrelated websites to create advertising profiles.
Artificial intelligence is central to many Inkriv features. When you use an AI-powered feature, information relevant to the feature may be processed by Inkriv's systems and, where necessary, service providers that provide AI models or related infrastructure. Depending on the feature, this may include prompts, drafts, writing samples, notes, uploaded documents, research, sources, instructions, selected webpage content, relevant personalization information, voice transcripts, and other content you submit.
For example, writing features may process your draft and writing preferences; personalization features may process writing samples and published work you provide; research features may process questions, research material, and sources; audience analysis features may process content you choose to evaluate; and Inkriv Lens may process webpage content or passages you explicitly request it to analyze.
We seek to limit information sent to external service providers to what is reasonably necessary to provide the requested functionality.
Provide the Service, create and maintain your account, authenticate you, process your requests, save documents and projects, generate AI responses, conduct requested research, perform requested analyses, provide personalization, maintain your preferences, manage subscriptions, provide customer support, and send Service-related communications.
Understand your preferences, personalize your experience, adapt AI assistance to your writing, remember relevant settings, and improve continuity between interactions, for example by analyzing writing samples you intentionally provide so assistance can better reflect your tone, structure, and other preferences.
Analyzing content, evaluating evidence, researching claims, providing sources, supplying context, answering questions, and generating requested analyses.
Understand how Inkriv is used, measure feature performance, identify problems, improve usability and reliability, and develop new features. Where practicable, we use aggregated or de-identified information for these purposes.
Send account notifications, security alerts, billing notices, product updates, and support responses. Where permitted, we may also send marketing communications about Inkriv features, updates, and promotions. You may unsubscribe from marketing emails at any time; this does not affect necessary Service, security, billing, or account communications.
Comply with applicable laws, respond to lawful requests, protect users and Inkriv, prevent fraud and abuse, detect security incidents, and enforce our terms and policies.
We may also create aggregated, anonymized, or de-identified information from data we collect and use it for lawful purposes such as research, analytics, and product development. Where information has been properly de-identified, we do not intend to use it to identify individual users.
Inkriv's use and transfer of information received through the Inkriv Lens browser extension is limited to providing and improving Lens's user-facing functionality and directly related operational purposes, including providing requested Lens functionality, maintaining the extension, security, fraud and abuse prevention, troubleshooting, reliability, customer support, and compliance with applicable law.
Where information must be transferred to a service provider to provide Lens functionality, we limit the transfer to information reasonably necessary for that purpose.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing the Service, maintaining your account, preserving projects you choose to save, providing personalization, maintaining security, preventing fraud, resolving disputes, and complying with legal obligations.
To determine an appropriate retention period, we consider the nature and sensitivity of the information, why it was collected, whether it remains necessary, the risks of unauthorized use or disclosure, and applicable legal requirements. When information is no longer required, we may delete, anonymize, or securely isolate it until deletion is possible. Backup copies may remain for a limited period before being overwritten or deleted through ordinary backup processes.
Webpage content and selected passages processed through Inkriv Lens are used as necessary to provide the analysis or other Lens feature you request. We do not retain Lens browsing information to create unrelated advertising or general browsing profiles.
We use technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, destruction, and disclosure. Depending on the system involved, safeguards may include encryption in transit and at rest where appropriate, authentication and authorization controls, restricted access, logging and monitoring, security updates, and infrastructure protections.
No online service can guarantee absolute security.
Inkriv may contain links to or interact with websites, applications, and services operated by third parties. We are not responsible for the independent privacy practices of third-party services. This Privacy Policy does not govern a third party's processing of information where that third party acts independently rather than as a service provider to Inkriv. We encourage you to review the privacy policies of third-party services you use.
Inkriv may use service providers located in countries other than the country where you live. As a result, personal information may be transferred to, stored in, or accessed from another country, where privacy laws may differ from those in your country. Where required by applicable law, we use appropriate safeguards for international transfers of personal information. European users should also review the Notice to European Users below.
Inkriv is not designed for children who are below the age at which they can lawfully consent to the processing of personal information under applicable law. If you are a parent or guardian and believe a child has provided personal information to Inkriv in violation of applicable law, contact us at support@inkriv.com. If we learn that personal information was collected from a child in violation of applicable law, we will take reasonable steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in Inkriv's products, features, technology, our data practices, applicable laws, and regulatory requirements. If we make material changes, we may provide notice by updating this page, providing notice within the Service, sending an email, or using another appropriate method.
The effective date at the top of this Privacy Policy indicates when the current version became effective.
Inkriv is currently operated independently and has not been incorporated as a separate legal entity. If you have questions about our privacy practices or would like to exercise a privacy right, please include enough information for us to understand and respond to your request. We may need to verify your identity before fulfilling certain privacy requests.
This section applies to residents of U.S. states to the extent that applicable state privacy laws apply to Inkriv and provide the rights described below. The specific rights available to you depend on your state of residence, the law applicable to your request, and whether that law applies to Inkriv. Rights are not absolute and may be subject to legal exceptions.
We do not sell personal information for monetary consideration. If an applicable state law defines certain advertising, analytics, or data-transfer practices as a "sale" or "sharing" even where no money is exchanged, we will provide any opt-out mechanisms required by that law where those practices apply. Information obtained through Inkriv Lens is not sold or used to create targeted advertising profiles based on your browsing activity.
We do not use personal information to make solely automated decisions that produce legal or similarly significant effects concerning matters such as credit, lending, housing, employment, education admissions, health care, or criminal justice. We will not unlawfully discriminate against you for exercising a privacy right.
You may submit a privacy request by emailing support@inkriv.com. We may need to verify your identity before processing a request. Where permitted by law, an authorized agent may make a request on your behalf; we may request evidence demonstrating the agent's authorization.
This section applies where the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), applies to Inkriv's processing of personal information. For purposes of the CCPA, categories of personal information we may collect include the following.
| Category | Examples | Purposes | Recipients |
|---|---|---|---|
| Identifiers | Name, email, account identifiers, IP address | Account creation, authentication, security, Service delivery | Hosting, authentication, security and infrastructure providers |
| Customer records | Account and subscription information | Account management and Service delivery | Infrastructure and payment providers |
| Commercial information | Subscription information and transaction records | Billing and subscription administration | Payment processors |
| Internet or electronic activity | Interaction with Inkriv, technical logs, feature usage, user-requested Lens interactions | Service delivery, analytics, security and improvement | Infrastructure, analytics, security and AI providers |
| User-generated content | Drafts, notes, prompts, files, research and content submitted for analysis | Providing requested features | Infrastructure and AI providers |
| Inferences | Writing style, tone and other preferences derived from content you provide | User-requested personalization | Infrastructure and AI providers where necessary |
Sale or sharing: we do not sell personal information for monetary consideration, and we do not sell webpage content, selected text, or browsing information obtained through Inkriv Lens. If any use of website-level advertising or marketing technology constitutes "sharing" or a "sale" under California law, we will provide any choice required by applicable law.
Sensitive personal information: Inkriv is not designed to intentionally collect sensitive personal information for the purpose of inferring characteristics about consumers. Content you voluntarily submit may contain sensitive information. Please avoid submitting sensitive information unless it is necessary for the feature you intend to use and you are legally permitted to provide it.
Consumers under 16: we do not knowingly sell or share the personal information of consumers under 16.
This section applies to individuals located in the European Economic Area and United Kingdom, which we refer to collectively as "Europe." References to "personal information" in this Privacy Policy include "personal data" as defined under applicable European data-protection legislation.
Inkriv is currently an independently operated product and has not been incorporated as a separate legal entity. For purposes of European data-protection legislation, the individual operating Inkriv is the controller responsible for the processing of personal information described in this Privacy Policy. Privacy-related questions and requests may be sent to support@inkriv.com.
European data-protection law requires us to identify a legal basis for processing personal information. Depending on the activity, we may rely on contractual necessity, legitimate interests (provided those interests are not overridden by your rights and freedoms), compliance with a legal obligation, or your consent, which you may withdraw at any time.
| Purpose | Categories of information | Primary legal basis |
|---|---|---|
| Providing and operating Inkriv | Contact, account, profile, transaction, user-generated and technical data | Contractual necessity |
| Providing Inkriv Lens | Account information, user instructions, webpage content accessed at your request | Contractual necessity |
| Personalizing Inkriv | User-generated content, writing samples and derived preferences | Contractual necessity and legitimate interests |
| Authentication | Contact, account and technical information | Contractual necessity and legitimate interests |
| Security and abuse prevention | Account, device, technical and activity information | Legitimate interests and compliance with law where applicable |
| Customer support | Contact, communications and relevant account information | Contractual necessity and legitimate interests |
| Service improvement | Usage, technical, performance and de-identified information | Legitimate interests and consent where required |
| Direct marketing | Contact and marketing information | Legitimate interests or consent, depending on applicable law |
| Compliance and protection | Information relevant to the specific matter | Compliance with law and legitimate interests |
Where we rely on legitimate interests, those interests may include operating the Service, maintaining security, preventing fraud, protecting users, improving reliability, understanding product usage, improving user-facing features, responding to support requests, protecting our rights, and developing Inkriv. We consider whether those interests are outweighed by your rights and interests before relying on this legal basis.
Inkriv is not intended as a service for storing sensitive personal information (such as government identifiers, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic or biometric information, health information, sexual-orientation information, or criminal-history information) unless doing so is necessary for the particular feature you intentionally choose to use and you have the right to provide that information. Because Inkriv processes user-generated writing and research, content you voluntarily provide may incidentally contain sensitive personal information, which we will process in accordance with this Privacy Policy and applicable law.
Inkriv uses AI systems to provide suggestions, writing assistance, research, analysis, personalization, and other user-requested functionality, which may involve automated processing. However, we do not use personal information to make solely automated decisions that produce legal or similarly significant effects concerning you. Inkriv's AI-generated suggestions and analyses are intended to assist users rather than make legally significant decisions on their behalf.
You may submit a request by emailing support@inkriv.com. We may request information reasonably necessary to verify your identity and respond. Whether a particular request can be fulfilled will depend on the circumstances and applicable law; if we decline a request, we will explain the reason where required by law. You may also have the right to lodge a complaint with a data-protection authority in the country where you live, work, or believe a violation occurred.
Some of the technology and service providers we use may process personal information outside the EEA or UK. Where personal information is transferred to a country that does not benefit from an applicable adequacy decision, we use legally recognized safeguards where required, which may include the European Commission Standard Contractual Clauses, the UK International Data Transfer Agreement, the UK Addendum to the Standard Contractual Clauses, or another legally recognized transfer mechanism. In limited circumstances, we may rely on a statutory exception where permitted by applicable law. Contact support@inkriv.com for additional information about safeguards used for international transfers.